Palliative care is a multidisciplinary approach to specialised care for people with serious illnesses, including end of life care. It focuses on providing patients with relief from the symptoms, pain, and physical stress and involves psychological and social support for the person and their family.
Our goal is to provide care to improve quality of life, by increasing comfort, promoting dignity and providing a support system to the individual who is ill and those close to them.
Palliative care is appropriate for anyone of any age who is facing serious illness. It can be delivered alongside active treatments designed to try to prolong life at an early point in the disease process. It is also applicable at the end of life and into bereavement.
Palliative care neither hastens nor prolongs death. It celebrates life, even when time is limited.
During our initial meeting with you and your loved ones, we will spend time talking through the best ways that our care and support workers can help in this difficult time.
Our care and support staff are trained in end of life care and understand that the customer’s needs, wishes and preferences are paramount. Little things can really matter and we will do anything we can to improve a customer’s final days.
Some people have strong views on their care leading to death, which may be recorded in a living will. This may address treatments a client may like to receive or that they may want to decline. We will discuss this with our customers where this is appropriate.
We train our care and support workers in palliative care and utilise charities such as Dying Matters to further develop our training and knowledge.
My father’s Care & Support Worker is very caring and because of her support and positive attitude towards him, he is able to remain living at his home address. The Care & Support Worker liaises with my family and if at all unsure discusses with them. They keep my father happy reminding him of his meds and making him lunch and drinks.